Question 1

What Services do you provide?

Accepted Answer

We offer bespoke photobooth experiences for all kinds of events, including weddings, corporate functions, birthdays, and more. Our range includes the innovative Magic Mirror photobooth, beautifully decorated with floral arrangements, Eva the Robot, a one-of-a-kind interactive roaming photobooth and our rustic digital Heart & Luna Podo instantly share those moments.

Question 2

What makes Fotogenie different from other Photobooth providers

Accepted Answer

As a husband-and-wife team, we make you our number one priority. We pride ourselves on providing a personalised service, ensuring every detail matches your vision. From our unique Magic Mirror and Eva the Robot photobooths to fully customised photo prints and friendly, fully-staffed service, we guarantee a seamless and unforgettable experience. With Fotogenie, your event isn’t just another booking – it’s our passion.

Question 3

Can the photobooths be customised?

Accepted Answer

Absolutely! We create bespoke packages tailored to your event’s theme and décor. Whether it’s a wedding, corporate branding, or a themed party, we’ll ensure the photobooth perfectly reflects your vision.

Question 4

How much space is required?

Accepted Answer

Our setups for the Magic Mirror and Pods are compact yet impactful, typically needing a 3m x 3m space to include a backdrop, guest book, and prop table. We’ll liaise with your venue to ensure there’s enough room for everything to run smoothly. Eva the Robot requires more space to roam and interact with your guests.

Question 5

Do you provide props?

Accepted Answer

Yes! We supply a wide range of fun and stylish props to enhance the photobooth experience. From hats, glasses and signs to themed items, there’s something for everyone to enjoy.

Question 6

How long does set up take?

Accepted Answer

We typically arrive 1-2 hours before the event to ensure everything is set up and ready to go. We will handle all the technical aspects so you can focus on enjoying your event.

Question 7

Can we personalise the prints?

Accepted Answer

Yes, we can customise your photo prints with names, logos, or designs to match your event’s theme.

Question 8

How can i book your services?

Accepted Answer

Booking is simple! Contact us through our website or via email with your event details, and we’ll guide you through the process. For a quick availability check, feel free to reach out via WhatsApp on 07385811737.

Question 9

What areas do you cover?

Accepted Answer

We’re based in East Northamptonshire and cover the surrounding counties including Cambridgeshire, Hertfordshire, Bedfordshire. For events further afield, please get in touch to discuss travel arrangements.

Question 10

Do you offer backdrops?

Accepted Answer

Yes, we offer shimmer drapes or our premium shimmer walls. View our 'Final touches' page for more information.

Question 11

How does payment work?

Accepted Answer

We require a £50 deposit to secure your booking, with the remaining balance due 4 weeks prior to your event. Full payment details will be provided during the booking process.

Question 12

What happens if I need to cancel or reschedule?

Accepted Answer

We understand that plans can change. Please notify us as soon as possible, and we’ll do our best to accommodate any rescheduling requests. For cancellation details, refer to our terms and conditions.

Question 13

Do you cater to last minute bookings?

Accepted Answer

If we’re available, we’d be happy to help! Please get in touch via email info@fotogenie.co.uk or WhatsApp 07385811737 to check our availability, and we’ll do our utmost to accommodate your request.

Question 14

Do you have insurance?

Accepted Answer

Yes, we have full public liability insurance, and all of our equipment is regularly PAT tested to ensure safety. If your venue requires documentation, we’re happy to provide it upon request.

Frequently asked questions